Terms & Conditions

Returns

Global Green Lighting Inc manufactures lighting products for your full satisfaction. If you are not sure about the quality of our products, we suggest you to make a small trial order firstIf you are not satisfied with it for any reason, simply return to us for a refund with 15 days after you receive it. Products must be returned in as-new condition with RMA number, a copy of your receipt or order confirmation, or a note with your name and order date. Please contact us before you send, thanks.

Refunds do not include shipping charges. A 25% restocking fee will be deducted for returns valued at more than $180. Refund does not apply to custom Make-to-Order or special-order items (except initial one-piece testing order).

The above terms are applied to all orders including online, email, fax and phone orders. 

 

Warranty 

Global Green Lighting, Inc. warrants that the products to be free from all defects in material and workmanship for the entire product warranty period of TWO YEARS from the date of arrival. This warranty does not cover damage caused by accidents, tampering or unreasonable use of the products, such as modified by the user, subjected to extreme temperatures, used in a way not intended by the manufacturer or overpowered/wrongfully powered.

In the event that any product is reported to be defective within the warranty period, Global Green Lighting Inc shall obligate to repair or replace the defective product(s), or refund the amount paid for the product.